Return & Refund

We are committed to providing high-quality products to our customers. Please read our return and refund policy carefully 🧸

Returns

• Due to the nature of our products, all sales are final. We do not offer exchanges and returns.
• However, if you receive a defective, damaged, or incorrect item, please contact us within 7 days of receipt. We will arrange for a replacement or refund for domestic orders. Please note that initial shipping costs are non-refundable.
• For international orders, replacements are not available. In such cases, we will issue a refund instead.

Refunds

Once we receive and inspect your claim, we will notify you by email regarding the approval or rejection of your refund request. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a specified number of business days.

Lost Parcel

Please note that we are not responsible for lost parcel once it has been dispatched and is being handled by the courier. If your package is lost or stolen, please contact the shipping carrier to file a claim. If you have any questions or concerns about your order, please do not hesitate to reach out to us 🎀